Frequently Asked Questions

Many of our customers have specific questions about our professional cleaning, sanitizing, and disinfecting services, UVCUE upper room germicidal UV air disinfection systems, and facility supplies that we offer.

Here are just a few of the most common questions.

General Questions

Why is 360 SaniClean unlike traditional cleaning and janitorial services?

360 SaniClean specializes in cleaning/sanitizing/disinfecting to make sure facility environments are safer and healthier by preventing and controlling the spread of harmful disease and infection. Traditional approaches to disinfecting and sanitizing can’t keep up with the rising infectious disease crisis. Many cleaning and janitorial services don’t have the tools or systems to get the job done effectively or on time. The result is unsafe, potentially contaminated environments ripe for breeding and spreading disease. We offer multi-step programs that can more effectively prevent the spread of infection in your space. Our cleaning technicians use sufficient friction and mechanical force to remove dirt, dust, debris, and other contaminates from the surface to expose any remaining germs to the touch-less electrostatic sanitizing and disinfecting phase of service. While some cleaning/janitorial companies do include sanitizing and disinfecting in their list of services, often times the results are not up to par due to inadequate or improper equipment/methods. We pride ourselves on using the the safest, most effective equipment and chemical alternatives for your cleaning, sanitizing, and disinfecting needs.

What Are The Differences Between Cleaning, Sanitizing, and Disinfecting?

Cleaning: Physically removing all dirt and contamination, oftentimes using soap and water. The friction of cleaning removes most germs and exposes any remaining germs to the effects of a sanitizer or disinfectant later used.

Sanitizing (Lower Dilution): Reducing germs on inanimate surfaces to levels considered safe by public health codes or regulations.
Sanitizing may be appropriate for food service tables, high chairs, toys, pacifiers, and other potentially sensitive areas.

Disinfecting (Higher Dilution): Destroying or inactivating most germs on any inanimate object. Disinfecting may be appropriate for diaper tables, door and cabinet handles, toilets, and other bathroom surfaces.

We use appropriate dilution levels and spray nozzle settings for different touch points, surface areas, and applications. For example, in areas like bathrooms, gyms, or spaces that have seen flu outbreaks, we would apply the appropriate higher dilution and matching nozzle setting to disinfect. If we are spraying interactive play areas and hands-on leaning toys in a daycare or kitchen equipment in a food service facility, we would use the appropriate lower NSF N2 Food Grade Safe Sanitizer dilution with the matching nozzle to sanitize. If we are spraying porous surfaces like carpets or soft flooring in a daycare or astroturf in a gym, we would use the appropriate dilution with a matching nozzle setting. Or, if we are woking on controlling a Norovirus outbreak, we would use our highest dilution with the appropriate matching nozzle setting. Adapting our dilution rates and nozzle setting based on each unique application allows us to maximize the safety and effectiveness of our service.

How often should I have my facility sanitized and disinfected?

The recommended frequency of services depends on the following factors, and ultimately, whoever makes decisions on behalf of the facility. Some questions to consider to determine your facility’s risk of infection include:

  1. The volume of foot traffic on any given day. This includes patrons, employees, students, residents, or anyone else that uses the facility.
  2. The activities occurring in your business on a daily basis. (Ex. Is it a gym where people are sweating on equipment and touching all of the surfaces, spreading germs? Is it a healthcare facility where people are frequently sick and the risk of hospital-acquired infection is high? Is it an educational setting in which kids are passing around germs to one another? Is it an densely employed office where colleagues are passing their germs to one another?)
  3. Seasonality: Has there recently been a COVID-19 outbreak or other outbreaks? Is it Flu Season? Is there a rise in the number of people becoming ill? If any of the above are true, you should consider increasing the frequency of your facility’s sanitizing and disinfecting programs.
  4. The frequency that your facility is professionally and/or thoroughly cleaned.


Higher risk facilities should schedule a 360 SaniClean more frequently. As a general rule of thumb, we recommend a weekly or twice-weekly service. However this number will ultimately depends on you and your facility.

Should surfaces be cleaned before touch-less sanitizing and disinfecting?

It’s always best to perform touch-less electrostatic sanitizing and disinfecting after surfaces have been thoroughly cleaned. Cleaning can spread more germs around the facility because of cross contamination from soiled equipment like dirty mop heads and buckets, rags, spray bottles, brooms etc. Cleaning surfaces before touch-less electrostatic sanitizing and disinfecting will maximize germ-killing effectiveness.

Does 360 SaniClean offer a full range of facility Janitorial Services?

In addition to infection control services, we also offer a full range of cleaning and janitorial services. We understand that many facilities are already satisfied with their current janitorial staff and don’t want to go through the process of taking on a new vendor. We custom tailor solutions to your facility’s needs whether your’e looking for a full-range of facility janitorial and maintenance services, or if you just need the infection control services to serve as a complement to your current janitorial program, 360 SaniClean has you covered.

What is UVCUE Upper Room GUV Air Disinfection?

Upper Room Germicidal UV is a well-established pandemic solution that is recommended by CDC and Harvard Medical School and is backed by over 80 years of scientific research showing its unparalleled effectiveness at reducing airborne transmission of disease. Exhaled breath rises like cigarette smoke and is carried by air currents to the disinfection zone, preventing aerosolized virus particles from spreading.

UVCUE meets CDC guidelines for delivering recommended energy levels in the overhead part of a room and meets stringent OSHA safety recommendations.

360 SaniClean is a certified installation partner of UVCUE to ensure that spaces are properly measured and assessed so that you have confidence that UVCUE is providing effective protection against diseases like COVID-19, seasonal influenza, and the common cold.